Nice meeting you via email. My Name is Sridhar, and I would like take a minute to appreciate your team's work ethic and follow throughs that made it look effortless on my side. Particularity I would like to shout out "Jasoda Indar." Jasoda is very patient, courteous, very knowledgeable and she follows through to make sure things get completed correctly. I started the process with Pete, but unfortunately, Pete left your bank in between the process which made me very nervous and worried. Please understand this loan is for our dream single family home and apparently didn't want any speed bumps or anything to jeopardize the process (now you know why I was so concerned). So this is really important for me, and fortunately, I was reached out by this wonderful person Jasoda, and she took over and made it very seamless for me. As soon as I was in touch with her, I felt very comfortable. She handled the situation very well. I bet you understand how hard it is for some one to pick up stuff in the middle and make it easy for the customer. Just to give an example, even when she went on a vacation break she had another person called me to follow up on the items that were due. That truly is professionalism, On behalf of my family, I would like to thank Jasoda for her professional expertise and to understand the customer needs and getting things done... I would also thank all the members of your team. Once again please thank her and the team on our behalf and please recognize her for her work ethics and professionalism.